IE Crash While Closing Internet Explorer Due to Skype Add-On

February 18th, 2008 | email this
Leave your comment Posted by Life is Colourful
Published in Technology

Are you facing the same problem what I am facing since many days. Rather I was so frustrated because of this IE crash that I stopped closing IE windows if accidentally open. Just for your information, I use Windows Vista operating system. So it was a combination of Windows Vista and Internet Explorer 7.0. For many days, I assumed it’s the combination that is responsible for this IE crashes. But there was some different reason.

How IE crash used to happen?

At least in my case, when I close the Internet explorer window anytime [whether the window is loading something or stopped loading], IE used to crash in a second. It’s each and every time.

I found out what could be the probable cause?

Most of the times, IE just used to stop without showing any probable cause but just a while back I saw an error related to Skype Add-on. That made me to look into the Add-Ons I have installed for I.E. 7.0. There was Skype Add-on installed to along with others.

How to fix IE crash problem?

  • Find out the if you have Skype Add-On installed. You can do that by going to Internet explorer’s options like Tools -> Manage Add-ons -> Enable or Disable Add-ons. Here look for Skype Add-on.
  • Disable this Add-on and restart Internet explorer

If still the internet explorer is giving the same problem, you can also remove Skype Add-on.

  • Right click on the tool bar [where you are seeing the website tabs]
  • Go to Customize Command bar -> Add or Remove commands.
  • In this Customize Toolbar window, on right side, you would see “Current toolbar buttons”, move up the “Skype” button by using the “Move up” button on the right
  • Close this window, and you shall see the Skype button right in front of you on the tool bar.
  • Uninstall the add-in from the add-in menu shown here in this image.

    • Skype Add-on from Internet Explorer causing IE Crash

  • Restart Internet Explorer and you shall not see this IE crash problem again

Let me know what’s your experience.


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3 Responded To This Post

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6690. Erin said in February 19th, 2008

Thanks this answers the question of whether or not it was my local system. I tried everything and ended up reformating but it didn’t help.

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6746. Wallet Rehab - Ways to save money said in February 22nd, 2008

Yeah, I switched to using Firefox and it solved my probblems!

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9310. Ana said in May 1st, 2008

i had a spyware add on, and i didn’t notice that my problems started when i installed it … thank you for your help, now everything is fine again…

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