The new Indian Rupee Symbol has been published and now ready to use. Everyone would soon want to use the new Indian Rupee Symbol and it’s easy to draw just like $ or £, however question is how to type the new Indian Rupee (INR) symbol on your computer? This is how the Indian Rupee symbol looks like -

An Indian company has developed a font with Indian Rupee symbol and it’s ready to download for free here.

How to use the new Indian Rupee symbol and type it?

1. Download the above font Rupee_Foradian.ttf

2. Install the font. You can open the control panel, go to Fonts icon, and copy the font file into this folder. Or Right click the font file name and click Install.

3. Now open MS Word, and choose ‘Rupees’ font and type the grace accent key which is – `. It looks like in the picture here if you don’t get it.

Or simply try using ‘~’ key without using shift button.

At this moment, you can type it but if you would like to share this with someone, the next person will have to have the same font as well, so make sure you suggest them to download the new font and start using it enjoy!

IT and ITES services outsourcing to countries like India have been increasing and the companies here are maturing every coming day. Where IT companies are achieving CMMI levels for process improvements, same time ITES services like call centers are focusing on performance improvement of their call center staff. This factor was not on the priority list of any management few years back but now it’s in top list all time.

Comanies that help in outsourcing realized that without process improvement, it’s difficult to achieve customer service efficiency to compete with the peers. To link it with some familiar terms, metrics and measurement leads to process improvemen; without metrics – no one would know what to improve.

Metrics and measurement play major role in both IT and ITeS companies, but looking from the perspective of ITeS companies, it’s very important as almost everything is performance based and related to customers.

I have dealt with a project related to Interactive Voice System (IVR). These IVR systems are closely knit with customer relationship management. With the help of indicators, one needs to balance the customer scorecard. Need more information, you can buy or try balanced scorecard metrics out there.

So in an all, support metrics would be a solution to continuous improvement in customer relationship management and create new business opportunities.Without which, any management would see zillions of problems popping up and no time to resolve the issues losing the potential business from customers.